Shipments within the United States
Shipments to Contiguous 48 US States
Triumph Cleveland offers free ground shipping on all orders $99 and over with a flat shipping rate of $14.99 on everything else when shipped within the continental USA. Some items are classified as Oversize Items and may have special handling charges included. These oversize items are clearly identified during the shopping process. Oversize Items include certain sets of seats, exhaust systems, fairings, stands, handlebars, etc.
Shipments to Alaska + Hawaii
Triumph Cleveland offers standard shipping to Alaska and Hawaii for a flat shipping rate of $14.99. Please allow an additional 3-5 business days to process your order. Orders shipping to these locations cannot be expedited.
International Shipments
Triumph Cleveland has partnered with MyUS.com, the No. 1 international shipping service, to deliver to over 200 countries worldwide. MyUs.com is an international mail forwarder – create your MyUs.com account to get your unique U.S. address to use at checkout then MyUs.com will confirm your order is correct and deliver to your international address.
Shipping Method Explanations
Business days are Monday-Friday; Holidays, Saturday and Sunday are not included in shipping days. Shipping timelines are estimates and are not guaranteed. For more specific delivery ETA on exact item(s) you’d like to purchase please call us at 216-920-2727 or email at cs@triumphcleveland.com before placing your order.
Not all items will always be in stock in every location at all times. In some cases we will split the order and ship your packages out individually and in other cases we may need to consolidate the items in one location to ship out as one package. We utilize our best judgment in attempt to get you your orders as quickly as possible.
A shipping confirmation email including carrier specific tracking information will typically be sent within 24 hours of an item shipping. For example, if you place an order Monday night and it ships out Thursday morning, you will receive your tracking information either Thursday evening or Friday morning.
Most shipments utilize UPS or USPS
Shipping Changes
Shipping changes after an order is shipped, such as intercepts, address changes, and will call pick-up requests, are not always possible (depending on the carrier). Requests to change an address may be subject to a $20.00 fee per package, if accepted. Triumph Cleveland reserves the right to deny a request at any time.
Order Cancellation
Orders cannot be modified or cancelled once they have been placed as they are immediately put into our automated fulfillment system. Once all the items have been shipped and received, please reach out to our Customer Service Team at 234-248-4457 or get your return started online.